logo PII
SHARE

Share this news item!

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In recent years, there has been a notable increase in mental health claims among employees grappling with heightened economic pressures and workplace challenges.
Allianz, the country's largest workers’ compensation insurer, highlights a pressing issue: a 47.5% surge in active psychological claims, accompanied by a 30% hike in absence days due to mental health concerns from 2019 to 2022.

The insurer serves over 155,000 businesses, indicating a significant cross-section of the national workforce. Predominant causes of these psychological claims include workplace harassment, bullying, and stress/burnout, collectively constituting 76-78% of all such claims.

In a survey Allianz conducted between April and May this year, nearly half of the respondents reported feeling fatigued in their roles. Additionally, over one-third of employees are contemplating changing jobs within the next year. This widespread fatigue, coupled with discontentment over compensation and workload, is contributing to mental health strain.

Specifically, 46% of employees cite economic stressors as a major detractor from job satisfaction, while 33% feel their compensation does not match their efforts. Another 25% attribute their mental exhaustion to increased work demands. Allianz emphasizes, "Economic pressures are directly impacting employees' views on their work environment."

Julie Mitchell, Allianz's Chief GM for personal injury, points out that primary psychological claims are not only growing in number but also in cost. Over the past five years, the average cost of a psychological claim has been 2.8 times higher than that of a physical claim. In 2023 alone, the average expenditure for a psychological claim stood at $42,335, up from $32,769 in 2019, as reported to insuranceNEWS.com.au.

Despite the reduction in mental health stigma, Mitchell warns of an ongoing rise in the frequency and complexity of these claims unless organizations proactively address their employees' needs. She asserts, "It's crucial for companies to move away from a 'one size fits all' mental health strategy, as employees’ experiences and needs vary greatly based on individual circumstances."

Employees have voiced a desire for more transparent communication about workplace issues and want management to establish clear channels for airing concerns. This sentiment reflects a need for customized approaches to mental health support that recognize and address the unique challenges faced by different workforce segments.

This article is based on information originally reported by insuranceNEWS.com.au.

Published:Monday, 17th Jun 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Treasury Initiates Consultation on Professional Indemnity Insurance Reforms
Treasury Initiates Consultation on Professional Indemnity Insurance Reforms
23 Dec 2025: Paige Estritori
The Australian Treasury has commenced a consultation process aimed at improving the effectiveness of professional indemnity (PI) insurance, with the goal of strengthening the Compensation Scheme of Last Resort (CSLR). This initiative seeks to gather stakeholder feedback on the current operation of PI insurance and explore opportunities for enhancement. - read more
Upcover Introduces Specialised Insurance Solutions for Australian Nurses
Upcover Introduces Specialised Insurance Solutions for Australian Nurses
23 Dec 2025: Paige Estritori
Sydney-based insurtech company Upcover has unveiled a new professional indemnity and public liability insurance product tailored specifically for nurses across Australia. This initiative aims to provide comprehensive coverage that meets the unique needs of nursing professionals, including nurse practitioners, in-patient nurses, doulas, and nursing students. - read more
APRA Reports Stability in Professional Indemnity Claims with Decreasing Premiums
APRA Reports Stability in Professional Indemnity Claims with Decreasing Premiums
23 Dec 2025: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has released its latest National Claims and Policies Database, providing valuable insights into the professional indemnity (PI) insurance sector for the 2022 underwriting year. The data indicates that PI claims payments for non-facility business remained relatively stable at $1.111 billion, a slight increase from $1.109 billion in the previous year. - read more
ABC Insurance Offers New Professional Indemnity Option for NSW Solicitors
ABC Insurance Offers New Professional Indemnity Option for NSW Solicitors
15 Dec 2025: Paige Estritori
In a significant development for New South Wales' legal community, ABC Insurance has announced its entry into the professional indemnity (PI) insurance market, providing solicitors with an alternative to the longstanding sole provider, Lawcover. This move introduces competition and choice for over 23,000 solicitors in the state, who have traditionally relied on Lawcover for their mandatory PI insurance. - read more
ProRisk Unveils Comprehensive Professional Indemnity Insurance via ProBind
ProRisk Unveils Comprehensive Professional Indemnity Insurance via ProBind
15 Dec 2025: Paige Estritori
Professional Risk Underwriting Pty Ltd (ProRisk) has launched a new Professional Indemnity (PI) Insurance policy available through their ProBind platform. This product caters to Australian-domiciled organisations with up to 500 employees and a turnover of up to $25 million, covering a wide array of 506 professional occupations, including consultants, accountants, engineers, and legal professionals. - read more

Explore Alternative Insurance Options

Discover trusted solutions from our family of brands:

Comprehensive Indemnity Insurance to Protect Your Professional Reputation