logo PII
SHARE

Share this news item!

APRA Data Highlights Rising Costs in Public Liability and Professional Indemnity Insurance

Businesses Face Higher Premiums Amid Increasing Claims Expenses

APRA Data Highlights Rising Costs in Public Liability and Professional Indemnity Insurance?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian Prudential Regulation Authority (APRA) has released its latest National Claims and Policies Database (NCPD) statistics, shedding light on the escalating costs associated with public liability and professional indemnity (PI) insurance in Australia.
The data indicates a substantial rise in premiums and claims expenses, posing financial challenges for businesses across various sectors.

Since 2015, public liability insurance premiums have surged by 40%, outpacing general inflation rates. This upward trend, which began in 2017, is largely attributed to a deteriorating claims experience. In response, many businesses have opted for policies with higher deductibles, effectively assuming more risk to manage escalating costs.

Bodily injury claims have been a primary driver of increased premiums, with average finalised claim sizes growing by 5.5% annually since 2013. Notably, work injury claims have doubled in size compared to other bodily injury claims, significantly contributing to cost pressures. Additionally, a rise in psychological claims has further exacerbated overall claims cost inflation due to social, legal, and medical factors.

Professional indemnity insurance has also experienced a notable premium hike, rising 27% since 2015. Large and corporate businesses have faced the steepest increases. While finalised claims costs have remained stable, recent data suggests that incurred costs are trending higher, indicating potential future challenges for insurers and policyholders alike.

Directors and officers (D&O) insurance has come under scrutiny for escalating premiums and large claims, particularly concerning side C coverage amid a rise in shareholder class actions. The number of large D&O claims, defined as exceeding $1 million, nearly tripled from 2009-2015 to 2019-2021, driven by a surge in claims above $5 million.

Industries such as construction, retail trade, and mining are particularly affected by these trends. As insurers and businesses navigate these challenges, ongoing data and analysis from the NCPD will be crucial in shaping future strategies and solutions.

For businesses, it's imperative to stay informed about these developments and work closely with insurance brokers to explore options that balance adequate coverage with cost management. Implementing robust risk management practices and regularly reviewing insurance policies can also help mitigate the impact of rising premiums.

Published:Friday, 16th Jan 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Product Governance Is Becoming a Professional Liability Issue
Product Governance Is Becoming a Professional Liability Issue
16 Sep 2026: Paige Estritori
Recent industry reporting on ASIC’s continued attention to product governance is a useful warning for Australian professionals who help design, recommend, distribute or review financial products. While design and distribution obligations are usually discussed as a licensing and compliance matter, they can also create a professional indemnity exposure when advice, documentation or oversight falls short. - read more
Cyber Risk Is Blurring the Lines for Professional Indemnity Cover
Cyber Risk Is Blurring the Lines for Professional Indemnity Cover
09 Sep 2026: Paige Estritori
Recent insurance market commentary has again highlighted a growing challenge for Australian professional service firms: cyber incidents are no longer just an IT problem. When a system outage, data handling error, failed implementation, software defect or poor security recommendation causes a client financial loss, the dispute can quickly move into professional indemnity territory. - read more
Client Distress Is Becoming a Professional Liability Trigger
Client Distress Is Becoming a Professional Liability Trigger
02 Sep 2026: Paige Estritori
Fresh small business finance reporting has put insolvency and cash-flow pressure back near the top of the risk agenda. While headlines often focus on company failures, tax debt, late payments and tighter household spending, the professional risk message is broader: when clients are under financial strain, expectations harden and disputes can escalate quickly. - read more
Why Complaint Handling Is Now a Professional Risk Test
Why Complaint Handling Is Now a Professional Risk Test
26 Aug 2026: Paige Estritori
Fresh industry attention on ASIC’s internal dispute resolution data has put complaint handling back in the risk spotlight for financial services firms, advice practices and the businesses that support them. While IDR reporting is often viewed as a compliance obligation, it can also reveal the early stages of a professional indemnity exposure: a dissatisfied client, a disputed recommendation, a delayed response, an alleged error or a breakdown in communication. - read more
Compensation Rules Put Professional Indemnity Cover Back in Focus
Compensation Rules Put Professional Indemnity Cover Back in Focus
19 Aug 2026: Paige Estritori
Fresh industry attention on ASIC's expectations for compensation arrangements is a timely reminder that professional indemnity insurance should not be treated as a once-a-year renewal task. For Australian professionals who provide advice, compliance support, financial services, consulting, design, technology or outsourced business services, the adequacy of cover depends on how closely the policy matches the work actually being performed. - read more

Explore Alternative Insurance Options

Discover trusted solutions from our family of brands:

Comprehensive Indemnity Insurance to Protect Your Professional Reputation